FAQ & Contact Form

You can check that on the following web page:
＞For Those Coming by Car

Sorry, no pick-up service is available.
＞For Those Coming by Train　＞For Those Coming by Car

You can enjoy 9 types of baths, including an open-air bath with natural hot spring water drawn from a source 1,000 meters underground and continuously flowing.
For more information about the hot springs, please see this page:
＞Hot Springs

The main bathing area has shampoo, conditioner, and body soap, facial foam, skin lotion,and milky lotion. You can also use items you bring in yourself.

Yukata robes (for wearing inside the facility), bath towels, hand towels, shampoo, conditioner, body soap, cotton swabs, toothbrushes, hair brushes, razors, lotion, emulsion, and cotton pads (for women only) are available.
Please note that for additional yukata robes, Bedrock Sauna wear, and Bedrock Sauna towels from the second set onward, a fee of 220 yen each will be charged.

Men’s come in S, M, L, LL, 3L, 4L, and 5L, while women’s come in S, M, L, 2L, and 3LY.

As a general rule, we do not allow those with tattoos or other kinds of body art (Japanese irezumi, body painting, etc.) into our facility.
* However, in consideration of the recent societal demand and foreign cultures and customs, we have implemented a tattoo-concealling sticker system. If your tattoos are fully covered up by stickers sold by Solaniwa Onsen, you may enter our facility and use the baths.
* Effective December 1, 2023, there is no longer be a limit on the number of stickers.

Parties consisting entirely of children under 13 will not be allowed entry. For parties consisting only of minors above that age,those under the age of 16 must check out by 7:00 pm, and those under 18 by 10:00 pm, as required by law.
＞Terms of Use

The bathing tax is a tax levied on users of hot spring baths. It is set by the Osaka municipal government.
It is applied to adults whose entry fee is ¥1,501 or more. It is not applied to children who have yet to graduate elementary school or to the Morning Bath fee.

For hygiene reasons, wearing swimsuits while bathing is not allowed.

The prices vary depending on the room type. Please check the prices on this page.
Please note that an additional entry fee is required.
＞Private Baths Information

The price for the Private Baths does not include the entry fee.

Regarding the Private Baths, according to Osaka city regulations, use is limited to families (spouses, parents and children, siblings), relatives by blood, or same-sex individuals.

Please use the facility according to the recommended number of people based on the room size.
＞Private Baths Information

You can spend the entire day enjoying the spacious facility, including the natural hot springs, foot baths, various photo spots, amusements, and recliners.

Before using the Private Baths, you need to complete the admission procedures and change into the facility yukata at the reception.
Please arrive with plenty of time before your reservation to allow for this.
If you arrive late, your end time cannot be extended.
We recommend arriving about 1 hour early to complete the check-in and enjoy exploring the facility until your reserved time.

We offer a wide variety of menu options including set meals, à la carte dishes, desserts, alcoholic beverages, and soft drinks.
For more information about our dining options, please see this page:
＞Dining

Due to public regulations, we do not, as a general rule, allow food and drink from outside. However, those with food allergies or with infants who can only eat baby food shall be allowed to bring food in as an exceptional case.

As per regulations, bringing food and drinks from outside is generally not allowed; however, exceptions are made for those with food allergies and for baby food.

Strollers are not allowed in the facility to ensure that guests are barefoot. Please use the free lockable storage area.

We do not have accommodation facilities at Solaniwa Onsen. If you wish to stay overnight, please use the nearby and convenient Art Hotel Osaka Bay Tower.
＞To Art Hotel Osaka Bay Tower

There are two smoking areas in the facility (on the 2nd and 4th floors).

There are none inside Solaniwa Onsen, but there are ”Seven Bank ATM in Ropia Store” on the 1st floor of Osaka Bay Tower North, “Post Office ATM” “Kansai Mirai Bank ATM” on the 1st floor of Osaka Bay Tower East, “FamilyMart Osaka Bay Tower ATM” on the 2nd floor of Osaka Bay Tower West.

Yes. Solaniwa Onsen has wheelchairs available for use inside the facility. We also have wheelchair-friendly Family Baths (paid) available, so please feel free to take advantage of this service.
＞For more information on reservable outdoor baths

Coin-operated lockers and an in-facility safekeeping service are available. (Requires a fee)

User Guide
(Tax included)

◆ Coin-operated lockers in Solaniwa Onsen (Requires a fee)
11:00am～11:00pm
2F Main Entrance Hall
size: W34×D57.5×H84cm　
¥600 / per unit
20 units in total

◆ In-facility safekeeping service (Requires a fee)　
11:00am～11:00pm
2F Front Desk
170×80×80cm or less in size, 20kg or less in weight
¥770 / per luggage
(There is no limit to the number.)

◆ Lockers in Solaniwa Onsen in dressing rooms
11:00am～11:00pm
2F　dressing room W50×D28×H85cm
5F　dressing room W50×D44×H42cm
*The fee is included in the entrance fee.

◆ Coin-operated lockers outside the entrance
Available 24 hours a day
Ｓ: 34×35cm　¥200 / per unit 　14 units in total
Ｍ: 51×35cm　¥300 / per unit 　9 units in total
Ｌ: 87×35cm　¥500 / per unit 　9 units in total

Please contact us.
We store lost-and-found items for a maximum of one month.
After that, we either dispose of the items in accordance with the facility regulations, or notify the police.

You can read them on the following web page:
＞Terms of Use