Health & Safety measures and Requests to Customers(Updated: 4/9)

2021.04.09

Thank you for visiting Solaniwa Onsen OSAKA BAY TOWER .

As the safety of our customers and employees remains top priorities, we continuously strengthen our health & safety measures in line with COVID-19 Prevention Measures issued by Osaka Prefecture as follows. We ask customer’s understanding and corporation on this in order to proceed to carry out appropriate preventive measures at Solaniwa Onsen.

●At Front desk
・Installation of plexiglass partitions at the front desk
・Reduce the number of customers checking in/out at the same time in order to secure physical distances between customers and employees
・Frequent sanitization on equipment, such as pens and tablemats
・Customers with a temperature of 37.5 ℃ (99.5 ℉) or higher, cold-like symptoms or respiratory symptoms, such as cough, etc., will not be allowed to enter the facility.
●At the entire facility
・Frequent cleaning, sanitization and ventilation
●At restaurant/café
・Placement of alcohol disinfectants at restaurant entrance
・Limitation of the number of tables, customers and time to keep physical distance and density
・Wearing masks as much as possible when not eating or drinking
・Placement of CO2 sensor
●At common areas of the facility
・Disinfect places or items directly touched by people such as handrails, doorknobs, elevator buttons, etc., and disinfectants installed in washrooms
●For employees
・Frequent washing and sanitizing of hands, wearing of masks, completely covering mouths when sneezing or coughing and daily temperature checks
●Requests to Customers
・Please corporation for washing and sanitizing of hands, wearing of masks, completely covering mouths when sneezing or coughing
・Temperature checks with a non-contact thermometer at the entrance
・Please corporate to Osaka coronavirus contact-tracking system